Subscription & Billing
Overview
Manage your subscription plan, monitor usage, upgrade to get more features, renew your plan, or manage your account — all from the Subscription & Billing page in the sidebar.
Accessing the Subscription Page
Click Subscription & Billing in the sidebar (the diamond icon). This page shows:
- Your current plan name, price, and status
- Subscription start and end dates
- Billing cycle (monthly or annual)
- Trial period status (if applicable)
Understanding Plan Status
| Status | What It Means | What To Do |
|---|---|---|
| Active | Your subscription is active and all features work normally | No action needed |
| Expiring Soon | Your subscription will expire within 7 days | Renew before it expires to avoid interruption |
| Read-Only Mode | Expired but you can still view your data (cannot create new transactions) | Renew immediately to restore full access |
| Suspended | Account suspended due to long-expired subscription | Renew to restore access |
| Cancelled | Subscription was manually cancelled | Choose a new plan to reactivate |
| Trial Period | You are on a free trial to explore features | Choose a plan before trial ends |
Viewing Plan Features
The What's Included section shows all features available in your plan with checkmarks for enabled features and lock icons for features not included. Click the ? icon next to any feature for a detailed explanation and link to its documentation.
Monitoring Usage & Limits
The Usage & Limits section shows progress bars for your resource usage:
- Products — How many products you have vs. your plan limit
- Users — Active user accounts vs. plan limit
- Branches — Store locations vs. plan limit
- Customers, Suppliers, Accounts, Categories — Same concept
- Storage — Disk usage for uploaded images and documents
Upgrading Your Plan
Scroll to Available Plans on the subscription page
Toggle between Monthly and Annual billing (annual plans offer a discount)
Compare features and limits across plans
Click Upgrade on your desired plan
Renewing Your Subscription
Click the Renew Now button at the top of the subscription page. Your renewal extends from your current end date (or today if already expired).
Payment History
View all your past payments and invoices at the bottom of the subscription page. Each entry shows the amount, date, and status (completed, pending, or failed).
Cancelling Your Subscription
To cancel, expand the Danger Zone at the bottom of the page and click Cancel Subscription. Important notes:
- You can still use the service until your current billing period ends
- Your data is preserved — you can reactivate later
- No further charges will be made
Deleting Your Account
Account deletion permanently removes all your data. This is in the Danger Zone section. You must type DELETE to confirm. This action cannot be undone.